diff --git a/config.json b/config.json
index 4c5d049..84975ef 100644
--- a/config.json
+++ b/config.json
@@ -2489,7 +2489,8 @@
         },
         {
           "conn": "resi-studio-cues",
-          "type": "conn"
+          "type": "conn",
+          "amber": true
         },
         {
           "name": "CLOUD",
diff --git a/schema.py b/schema.py
index 249e1f7..4225997 100644
--- a/schema.py
+++ b/schema.py
@@ -294,6 +294,8 @@ field("tiles[].checks[].service_only", "bool", False, "Legacy: only during a ser
       "are armed all day).", "Keys", advanced=True)
 field("tiles[].checks[].debounce_seconds", "int", None, "Wait before this check's fault shows.", "Keys", advanced=True,
       lo=0, hi=60)
+field("tiles[].checks[].amber", "bool", False, "A Companion connection whose errors show amber, not red (a cloud helper "
+      "like Resi cues: its trouble is not the stream being down).", "Keys", advanced=True)
 field("tiles[].checks[].ignore_warning", "bool", False, "Ignore Companion's yellow warning state.", "Keys")
 field("tiles[].checks[].optional", "bool", False, "A HyperDeck that may have no disk (grey, no alarm).", "Keys")
 field("tiles[].checks[].disk_service_only", "bool", True, "NO DISK only during a service.", "Keys", advanced=True)
@@ -480,7 +482,7 @@ field("ready.mic_positions", "dict", {}, "Other PCO positions and the mic they n
 # fields: the keys that type reads; subs: the sub-check names it returns (fix tables use them);
 # identity: what it is about; module: the Companion module its connection is expected to use.
 CHECKS = {
-    "conn":      {"fields": ["conn", "service_only", "ignore_warning"], "subs": ["conn"], "identity": ["conn"], "module": None,
+    "conn":      {"fields": ["conn", "service_only", "ignore_warning", "amber"], "subs": ["conn"], "identity": ["conn"], "module": None,
                   "question": "Is a device answering?", "words": "A Companion connection is good."},
     "hyperdeck": {"fields": ["conn", "optional", "disk_service_only", "full_minutes", "low_minutes", "rec_sync", "ip"],
                   "subs": ["conn", "disk", "rec"], "identity": ["conn"], "module": "bmd-hyperdeck",
diff --git a/status_panel.py b/status_panel.py
index 5a74fba..f33c9fc 100644
--- a/status_panel.py
+++ b/status_panel.py
@@ -273,6 +273,9 @@ def check_conn(chk, snap, ctx):
     c = snap.conns.get(chk["conn"], {})
     if chk.get("ignore_warning") and res.level == WARN and c.get("enabled") and c.get("category") == "warning":
         res = Result(OK)
+    if chk.get("amber") and res.level == ERR and c.get("enabled"):
+        # A cloud helper (Resi cues): its error is not the stream being down (2026-10-25: "Poll failed").
+        res = Result(WARN, res.msg, service_only=res.service_only)
     return [("conn", res)]
 
 
diff --git a/tests/test_status_panel.py b/tests/test_status_panel.py
index a0bd6cc..6dc83ce 100644
--- a/tests/test_status_panel.py
+++ b/tests/test_status_panel.py
@@ -355,6 +355,9 @@ class TestChecks(unittest.TestCase):
         tiles, _ = run_steps(sp.Engine(CONFIG), self.snap, self.now, 4)
         self.assertEqual(tiles["resi"]["x"], "RESI\nRATE LIMITED")
         self.assertNotEqual(level(tiles["resi"]), "err")
+        self.snap.conns["resi-studio-cues"]["message"] = "Poll failed"         # its other error: amber too ("amber" on its check)
+        tiles, _ = run_steps(sp.Engine(CONFIG), self.snap, self.now, 4)
+        self.assertNotEqual(level(tiles["resi"]), "err")
 
     def test_resi_audio_silent(self):
         """An input stuck at the meter floor (2026-10-25: the Resi AJA passed no Dante audio and nothing said so):